Terms of service
Last updated: May 9th, 2025
Welcome to Chessodoro! These Terms of Service (“Terms”) govern your use of our website, products, and services (“Services”).
By using Chessodoro chess training platform, you agree to these Terms.
If you do not agree, please do not use our Services.
1. About Us
Chessodoro offers personalized chess improvement services created and curated by professional chess coaches.
Our Services are designed to help you train efficiently, but ultimate improvement depends on your individual effort.
Company Contact:
info@chessodoro.com
2. Eligibility
You must be at least 13 years old to use Chessodoro.
By using our Services, you confirm that you have the legal capacity to enter into these Terms.
3. Services and Delivery
Upon subscribing, you will receive:
- A personalized chess training plan. And a new one created every 12 weeks.
- Weekly personal game analysis.
- Weekly simul games against a chess coach.
- Analysis and feedback based on your submitted games and goals.
- Access to progress tracking and limited coach clarifications.
Delivery is typically made via your Chessodoro account and email within a reasonable time after you submit the required information.
4. Payment and Refund Policy
- All payments are billed on a subscription basis (monthly, quarterly, or yearly) and are charged automatically according to the plan you select. Pricing is displayed at checkout before purchase.
- 7-Day Guarantee (first purchase only): If you are not satisfied, you may request a full refund within 7 days of your initial payment.
- After 7 days: Refunds are not available, except in cases of billing error.
- Personalized content: If you submit a game for review and receive a personal game review video from a coach, your subscription becomes non-refundable, even within the 7-day period.
- Renewals: Subscription renewals are non-refundable. You may cancel at any time to prevent future charges, but fees already paid for the current billing period will not be refunded.
- If you believe there was an error in your purchase or were charged incorrectly, please contact us at info@chessodoro.com.
5. User Responsibilities
You agree to:
- Provide accurate, honest information when subscribing and requesting a personalized plan.
- Use the training plan for your personal, non-commercial improvement.
- Respect the intellectual property rights of Chessodoro and our coaches.
You may not copy, resell, or publicly distribute Chessodoro’s materials without written permission.
6. Intellectual Property
All content provided by Chessodoro (training plans, analyses, progress tracking tools, and website materials) is protected by copyright and intellectual property laws.
You may use your training plan for your own improvement, but not for commercial purposes or public distribution.
7. Disclaimers
Chess improvement is a personal journey.
We cannot guarantee rating increases, tournament results, or any particular outcomes.
Chessodoro is intended as an educational tool, and success depends on your own efforts.
8. Limitation of Liability
To the fullest extent permitted by law, Chessodoro will not be liable for:
- Indirect or incidental damages.
- Lost opportunities, lost ratings, or unrealized goals.
- Any content inaccuracies or external links provided in plans.
Our total liability for any claim arising out of or relating to these Terms shall not exceed the amount you paid for the Service.
9. Modifications
We may update these Terms occasionally.
If changes are material, we will notify users via the website or email.
Continued use of Chessodoro after updates means you accept the revised Terms.
10. Contact Us
For any questions or concerns about these Terms or your plan, please reach out:
Thank you, Chessodoro Team
